Delivery and Returns

At Happy Hair, your satisfaction is our ultimate priority, we do our best to provide the best product, best hair extensions and always innovative to make every customer have a nice shopping experience here. So, if you have any problem with the product or service, please feel free to contact us. We guarantee money back on all acceptable returns.

Items returned within 30 days of receiving your original order will be eligible for a refund if it has evident of manufacturing defect, such as the wrong size, style, hair material, cap construction or colour doesn’t match the description. Please feel free to contact us, our customer service will reply to you as soon as possible.
Items must be returned in original, factory condition (unaltered, unworn, undamaged and with tags attached in original packaging) as we do not resell previously owned products.

Please notice that if you want to return any or all parts of your order, you need to contact customer service. You can send the items back after confirmation. Once the returned item is received and inspected, your refund will be processed and automatically applied to your original payment account. Buyers pay for the return shipping fee.

After the return request has been authorised, the items can be shipped back to us.

Returns Address:

Happy Idehen Hill
48 Ladys Close
WD18 0WA